Discover Serenity Support

We started from a very simple observation: in hotels and restaurants, you have no time to lose with technical or functional problems of your PMS (Opera), POS ( Simphony Micros, 9700, 3700) or LGS (Material Controls, My Inventory).

How it works ?

As an Oracle GOLD Certified Partner, our Serenity offer allows you to be serene in operating your day-to-day management software.

The offer

  • Hotline technical support service
  • Assistance with the proper use of Oracle Hospitality Simphony and Opera applications
  • Receipt, Resolution of incidents and/or opening and follow-up of tickets near MOS My Oracle Support services, until closing of tickets.
  • Monthly reporting of intervention requests and treatment.
  • Single point of contact
  • Serenity
  • Simphony : 30€/ the cashier
  • Opera 10 €/ Room
  • Time range : 9h 18h59 Working days
  • Monthly subscription
  • 12 month engagement
  • Choose Serenity
  • Serenity plus
  • Simphony : 50€/ A cachier
  • Opera 18 €/Room
  • Time range : H24 7/7
  • Monthly subscription
  • 12 month engagement
  • +Time intervention on call
  • Choose Serenity Plus
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